Shipping policy

Last updated: March 17, 2026

At PopBrush, we're committed to getting your self-cleaning hair brush to you quickly and affordably.

Free Worldwide Shipping

We offer FREE shipping worldwide on all orders - no minimum purchase required!

Shipping Times

  • Delivery Time: 8-12 business days worldwide
  • Processing Time: Orders are processed within 1-2 business days
  • Total Time: Please allow 9-14 business days from order placement to delivery

Tracking Information

Once your order ships, you'll receive:

  • A shipping confirmation email
  • Tracking number to monitor your delivery
  • Updates on your order status

Shipping Locations

We ship to all countries worldwide. If you're in a remote location, delivery may take slightly longer than our standard 8-12 business days.

Shipping Carriers

We work with trusted international shipping carriers to ensure safe and timely delivery of your PopBrush.

Customs and Duties

  • For international orders, customs fees or import duties may apply depending on your country
  • These fees are the responsibility of the customer
  • We have no control over these charges and cannot predict their amount

Order Processing

  • Orders are processed Monday through Friday (excluding holidays)
  • You will receive an order confirmation email immediately after purchase
  • A shipping confirmation with tracking will be sent once your order ships

Shipping Address

  • Please ensure your shipping address is accurate and complete
  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • Address changes must be requested within 24 hours of placing your order

Delivery Issues

If your order hasn't arrived within the expected timeframe:

  1. Check your tracking information
  2. Contact your local postal service
  3. Email us at popbrush@outlook.com and we'll help resolve the issue

Lost or Stolen Packages

  • We are not responsible for packages marked as delivered by the carrier
  • If your tracking shows delivered but you haven't received it, contact your local postal service first
  • We'll work with you to resolve any delivery issues

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we'll contact you to arrange reshipment. Additional shipping fees may apply for reshipment.

Contact Us

For shipping questions or concerns, contact us at: Email: popbrush@outlook.com Website: popbrush.store

We're here to ensure your PopBrush arrives safely and on time!